Case/Matter Management

The system of record at the center of your firm.

Cases, tasks, files, signatures, and calendars — all of it maintained by LawWorks, so your team spends its time on judgment, not upkeep. Every matter is graded, aged, and visible, including what's missing.

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DA Alvarez, Dana - DOL 03/14/2621 days in status  |  34 days on desk Auto Accident Treating Text Call Email
Earliest SOL 03/14/28 needs confirmation
Policies 2 tracked 3rd party · limits confirmed
Liability / Coverage Cleared Coverage confirmed
Total Damages $23,410 Economic damages
Liability & Coverage readiness4 of 6 open
Incident ReportMissing
Policy Limit ConfirmationPending
Third-party coverageMissing
First Party (UM) CoverageNone
Liability acceptanceReceived
30-day red-flag watch
9 days remaining · escalates Apr 18
Upcoming tasks
Request imaging recordsApr 11
Confirm policy limitsApr 14
Client check-in callApr 15

Every case, graded — including what's missing

The workspace doesn't just store the file. It diagnoses it.

The readiness checklist

Missing. Pending. None. The most valuable words on the screen — the file tells you what it still needs before anyone asks.

Incident report Missing
Policy limits Pending
Liability acceptance Received

Your view, your columns

Filter the book by stage, then find what's stuck. Days in status, records pending, next treatment — the columns that answer "why is this stalled" without opening a file.

Days in status 31
Records pending 2
Next treatment Apr 22

Quiet cases get loud

Aging counters on every matter and a 30-day red-flag watch that escalates on schedule. A case can stall — it can't stall silently.

Day 0 → Day 30 · 9 days remaining · escalates Apr 18 70%
Communications

Every text, call, and email — on the file.

Clients text your firm's number, not a paralegal's cell. Every matter has its own email address — forward correspondence to it and filing happens by itself. Staff turnover stops costing you the history.

Firm-owned numbers Texts and calls from numbers the firm provisions and keeps.
A unique email per matter Forward it to the case address; it lands on the record.
Logged in the activity feed Sent, received, by whom, and when — alongside everything else.
Matter email
Forward emails to: k7x2m…@matter.lawworks.com
Records attached — Harborview Orthopedics Apr 12
Matter text received — client Apr 10
Call logged — adjuster, 12 min Apr 9
Audit Trail

Who changed it, when, and what it said before.

An event log records activity on every matter with actor and timestamp — edits, assignments, and reads. When the hard questions arrive, the answers are already written down.

Field-level changes A "view changes" control on every entry.
Read access is logged too "Did anyone open this file in March?" now has an answer.
Filter and search By date, user, and item type, with full-text search across events.
Event log Who did what, and when — including reads
Statute of Limitations updated · view changes J. Torres · Apr 9, 2:14 PM
Matter retrieved D. Whitfield · Apr 9, 9:21 AM
User assigned as Case Manager System · Apr 8, 4:03 PM
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The Matter That Runs Itself.

One record, graded and visible, carrying its own history. Join the waitlist for early access.

No credit card. No seats. The platform is free to run.